In Rete la sicurezza è fondamentale. Script, bot, virus, malware, ransomware sono solo alcune delle minacce che possono attaccare e violare siti e applicazioni web. Questa guida illustrata insegna i fondamentali della sicurezza informatica in modo pratico, diretto ed efficace, senza dover faticare su migliaia di pagine di teoria. Si parte dalle basi e dai principi di web security per poi passare ad analizzare esempi reali di violazioni che spaziano dalla SQL injection agli attacchi cross-site scripting. Attraverso spiegazioni chiare, diagrammi, esempi ed esercizi, si impara a conoscere e utilizzare la crittografia, a implementare strumenti per individuare vulnerabilità e a impostare un modello di sviluppo in grado di prevenire e risolvere tempestivamente i problemi di sicurezza. Una lettura stimolante, adatta a programmatori alle prime armi, studenti, e professionisti della cybersecurity che vogliono realizzare applicazioni web sicure e affidabili.

It's often said that people cannot manage what they cannot measure. Marketing Value Metrics shows not only how marketing systematically contributes to shareholder value, but also provides a framework for developing and implementing marketing strategies that are measurable and accountable. Building on the concepts and research found in Marketing Accountability written the same authors, Marketing Value Metrics is fully up-to-date to include analytics pertinent for today’s marketers such as social media metrics. The key steps in the modeling process are described in detail, as are the procedures for applying it in practice.

Marketing Value Metrics enables senior executives to effectively measure the impact of marketing activity against organizational goals, and will empower marketing teams and their managers to justify and defend their plans and strategies to their CEOs and CFOs.

Written for marketing and finance directors, CEOs, and strategists, as well as MBA students, this practical book explains the principles and practice behind rigorous due diligence in marketing. It connects marketing plans and investment to the valuation of the firm and how it can contribute to increasing stakeholder value. Completely revised and updated throughout, the Second Edition features new case examples as well as a completely new first chapter containing the results of new research into risk and marketing strategies amongst Finance Directors and Chief Marketing Officers.

Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments that can enable organizations to escape from the dreay, miserable, downward pricing spiral which results from getting market segmentation wrong.

Nothing in business works unless markets are correctly defined, mapped, quantified and segmented. Why else have hundreds of billions of dollars been wasted on excellent initiatives such as TQM, BPR, Balanced Scorecards, Six Sigma, Knolwedge Management, Innovation, Relationship Marketing and, latterly, CRM? The answer, of course, is because of a structured approach to market segmentation.

Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition provides a structured, no-nonsense approach to getting market segmentation right. It is an essential text for professionals and students based on a wealth of practical experience and packed with examples and easily used checklists.

This helpful text clearly sets out the very best, state-of-the-art strategies in key account management.  The authors provide the tools and processes for successful KAM, from developing a customer categorization system that really works, to analyzing the needs of key accounts.  Topics include why key account management has become so critical to commercial success; the role of key management in strategic planning; how companies build profitable relationships with their customers; and what it takes to be a successful key account manager.

This has long been the one book that students can rely on to get them thinking critically and strategically about branding. This new fourth edition is no exception. THE definitive introductory textbook for this crucial topic, it is highly illustrated and comes packed with over 50 brand-new, real examples of influential marketing campaigns. Bullets: • Summarises the latest thinking and best practice in the domain of branding • All new real marketing campaigns show how branding theories are implemented in practice • Brought right up to date with a clear European and UK focus Undergraduate business and marketing students studying brand management will find this an invaluable resource in their quest to understand how branding really works.

• Written by renowned specialists in brand management, marketing strategy and a rising star in the branding firmament • Extensive teaching aids accompany the book • In co-operation with Oxford Learning Lab, on-line streamed video supports this book

To manage key accounts profitably you need strategic planning that works. This book is the definitive guide to achieving this based on the unmatched practical and research experience of Ryals and McDonald.

Key Account Management is proven to deliver substantial benefits to the bottom line. Best practice companies know that real results from managing powerful customers are not achieved through short-term cost cutting. Instead, as the best companies understand, it depends on fostering carefully developed and profitably managed relationships with an equally carefully selected group of key accounts. This is a genuinely strategic activity that goes well beyond sales management and the simplistic use of budgets to generate targets. It is about the behaviours and practices that make predictable, profitable and sustainable Key Account Management possible. To achieve this the book is constructed to deliver-

* Clear descriptions of the various techniques and the reason for their importance

* A hugely powerful step by step approach to using the key techniques to build strategic skills

* Templates for building real plans

* Cases, examples and vignettes to show best real world practice

Based on wide application in the business world, and the world class research at Cranfield Management School this book will be an essential introduction to the principles and reality of Strategic Key Account Planning. For senior managers, key account managers at all levels as well as those on executive and MBA courses it will be an essential guide and text.



* As author of the hugely successful Marketing Plans (now in it's 6th edition) McDonald has proved himself one of the world's leading business authors- working here with Professor Lynette Ryals they have produced the authoritative guide to this crucial area of business to business marketing.

* Carefully constructed step by step approach allows the reader to build strategic thinking, and highly developed templates allow real world planning.

* The use of key cases and examples illustrate best practice in action and allow the authors to demonstrate the power of their strategic approach to drive profitability across all industry sectors.

* McDonald and Dunbar are the leading author team in this area
* Segmentation and marketing mapping are core areas of the marketing syllabus, and there is much that is new as a result of the new segmentation possibilities from e-marketing and e-business
* The book has a textbook feel, which highlights the diagrams and market maps (key elements of the book)

This is a key book, in a vital area. The Butterworth-Heinemann edition of what was previously published by MacMillian, is a thoroughly revised and updated version.

* Highly developed and well illustrated treatment of a key marketing technique
* Usable by students and executives, for whom the practical, step-by-step approach is designed
* Leading author team in the field

Per clienti strategici si intendono quelli con cui si devono stabilire rapporti stretti non solo per il loro attuale peso nel settore in cui operano e per cosa rappresentano in termini di fatturato, ma perché in un mercato in rapida evoluzione, avranno un ruolo determinante per le loro capacità di anticipare le esigenze, di innovare tecnologie e prodotti, di soddisfare nuovi bisogni. Con questi clienti si devono stabilire rapporti di nuovo tipo, che impongono profondi cambiamenti. La figura dell'ispettore-venditore è sostituita da quella del 'key account manager' che deve adottare nuovi modelli relazionali. I rapporti con il cliente dovranno essere sviluppati secondo uno schema strategico specifico che punta a una vera partnership sinergica.