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A Multidisciplinary Approach to Service Encounters








A Multidisciplinary Approach to Service Encounters
Author
Hernández-lópez María De La O. (EDT), Fernández-Amaya Lucía (EDT)
A Multidisciplinary Approach to Service Encounters su Unilibro.it
Publisher
 Brill Academic Pub
Isbn
 900426015
EAN
 9789004260153
Pub. date
 27 May 15
Collection
 Brill Academic Pub (Hardcover)
Classification
 LANGUAGE ARTS and DISCIPLINES
Price
 € 142,10





Book (italiano):
This volume explores interaction between service providers and customers. The role of language, linguistics and communication is examined in an area of research that has traditionally been related to business and marketing.


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