Getting to Yes (CD Audiobook)
Book (italiano):
<I>Getting to Yes</I> is a straightorward, universally applicable method for negotiating personal and professional disputes without getting taken -- and without getting angry.<P>It offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict -- whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats. Based on the work of Harvard Negotiation Project, a group that deal continually with all levels of negotiations and conflict resolutions from domestic to business to international, <I>Getting to Yes tells</I> you how to:<UL TYPE=CIRCLE><LI>Separate the people from the problem<LI>Focus on interests, not positions<LI>Work together to create opinions that will satisfy both parties<LI>negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to "dirty tricks"</UL>
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