Performance Measurement Explained
Book (italiano):
This guide for business managers describes an eight point method for the development and implementation of a system of employee performance measurement. The authors, who are both with an industrial management research firm in Norway, contend that by providing regular feedback, businesses can motivate employees to continuously improve performance. The volume also includes a list of performance indicators within various areas and for different business processes, such as marketing, project management, ethics, and health and safety management. Annotation c. Book News, Inc., Portland, OR (booknews.com)
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