Total quality

What most characterises UNILIBRO is the effort taken in developing an attentive relationship with the target of our clients.
This signifies that we must work hard to try to maintain, but above all, to implement those quality standards that UNILIBRO embraces daily.

But what are these standards:

A vast but accurate books, CD and DVD selection
Easy, agile and flexible shopping
Guaranteed client privacy
Attention to our target of users

Your privacy has priority over all! We protect the trust you have conceded us through the use of the most advanced technology to maintain information protected, complete, accurate and updated.
We guarantee protection of your data from any unauthorised revelation of your information in our possession.
Since we appreciate the trust you give us and from the moment that we strive tirelessly for a loyal relationship with our clients, we inform you that we do not rent or sell in any way, client information and data to any company or organisation.

We try to satisfy the needs of each client, and above all, we are particularly attentive to cater to the needs of our target of visitors.

Our clients are between 20 and 54 years of age, on the average, they are university students, professors, researchers and professionals, well educated and with an open mind; in search of an ample selection of specialised books.


GENERAL: Presentation - Total Quality - Buying foreign books - Privacy - Publicity on Unilibro - Regulations on distance contracts - Security on Internet





PUBLISHERS: E-commerce advantages - Affiliates - UNILIBRO Affiliates - Web - E-commerce for Editors - Suppliers - On-line book publications - Notes (in Italian) - Universitary thesis hosted by Unilibro





BUYERS: Help Desk - Advantages - Sales conditions - Buying procedure - Payments - Secure payments - Shipping - Right of Withdrawal