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Buying procedures
Buying procedures are simple.
Use UNILIBRO's flexible and efficient search engine to find a product that interests you. The search can be made using various criteria. A result page will show a list of products with a series of information associated to each. To have ulterior information on the interested article click on the title and access to product data card. By selecting a product of interest, a page containing detailed information concerning the article will show. Press "Add to cart" under the product card to insert in shopping cart. Clicking "Add to cart" does not commit you to a real purchase; it's like being at the supermarket and putting an article in the shopping cart from the shelf. Only later, at the cashier, payment and purchase takes place, before this time you may always replace the article back to the shelf and leave without making any purchase at all. The same thing happens in UNILIBRO as for the major virtual stores present on Internet. You will be requested to register or identify yourself as registered user before placing any product in the shopping cart, if not done so previously. Insert your e-mail address and a password of your choice. Take note of this information, to avoid insertion of your personal data for each purchase. In addition, if you unexpectedly abandon surfing, you can find your shopping cart containing the products chosen when you return to UNILIBRO and continue your selection without starting from the beginning. Click on the icon in the upper right corner representing a shopping cart to visualise the contents. Cart page visualises all the articles chosen; there is no limit to products or combinations, books, CDs and DVDs. From here you can proceed in the purchase process by clicking "Continue", changing the quantities or cancelling all operations made up to that moment. Continuing in the purchase process you will be asked to choose one of our proposals for condition of payment, to complete one or more electronic forms with information of the buyer and merchandise destination as well as to choose the preferred form of shipping. Before the procedure is complete, a page will summarise the total purchase cost including shipping; click "Buy" to complete the order. Use your credit card in UNILIBRO. Click "Buy" and you will be transferred to Sella Bank's safe server to insert relative data in all tranquillity, then redirected back to our site to terminate the procedure. We guarantee that the information transmitted by your computer and your credit card number enter a secure circuit, managed directly by Bank Services Company and Sella Bank, where data is encrypted using SSL protocol with 128 bit key. This should reassure you in all senses. UNILIBRO's service continues with updating the state of the order with the suppliers, assuring product availability on the market. In fact, the requested product could be out of print or in reprint. This information will be communicated opportunely by e-mail. An ulterior e-mail will notify the customer when the products are in departure. Our database contains 450,000 titles, use our Personalised Orders service for products that are not found in the catalogue. When we receive the completed order form, we will do our best to track and send it in COD at market price plus shipping charges. With UNILIBRO there are no minimum orders, no club costs, no minimum annual purchases. |
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GENERAL: Presentation - Total Quality - Buying foreign books - Privacy - Publicity on Unilibro - Regulations on distance contracts - Security on Internet |
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BUYERS: Help Desk - Advantages - Sales conditions - Buying procedure - Payments - Secure payments - Shipping - Right of Withdrawal |
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